You can always call us with questions, at any step of the process. Hi, Amber. I mailed off the dna swabs Saturday and still haven’t received anything in my email about the results or if they have arrived at the lab. Call 1-888-404-4363 Monday-Friday 9am-5:30pm E.T. Hi, Samantha! Collect samples from each … I sent my swabs in recieved an email said they had been recieved and would be ready by Tuesday at 6 pm. After collection it is recommended you do not place them back in the plastic casing the swabs came in. We don’t ever send anything via snail mail, unless requested to do so. Fill out a sample envelope for each participant and be sure to fill out the order form. Do you know how long they were in the freezer? The reason why we have you put them directly in the paper envelope rather than back in the plastic packaging is to help prevent the development of mold. Please tell me. Since you witnessed the swabbing and mailing, you can be sure that the samples sent were indeed for your son and the child, and you can absolutely trust the test results. However, keep in mind that the lab fee listed on the kit is to test one child + one possible father. Hi, Destiny. I’m sorry you didn’t receive an email notification. Take each swab and gently but thoroughly rub each of the three swabs on the inside of the possible father’s cheek and place in the envelope labeled with the correct name. If the child is a minor, and the alleged father does not have legal authority to act on the child’s behalf, then signed consent from the authorized parent (in this case, the mother) is required, yes. Collect your DNA samples. Hi, C. Anytime DNA collection is done at home and not under the supervision of a disinterested third party, there is a possibility of tampering by any of the parties. To test the child against the possible father would be only $89. Thank you for your question! Testing is suspended temporarily until we have the info on file, so it may take longer than two business days to get your results back. Hello the potential father took my child went and done the test and he has come back to me saying the child is not his as it says 0% how is that possible and I was not swabed could they have done it wrong. Hi, Jane. If I can only get the swabs of my child and myself will the results still be 100% correct? – Full vs. unrelated We’ve had an unusually high volume of calls the last week or so. The swabs after collection have a shelf life of 6 months. 1 DDC Way Do we have to have the mothers signature? What if I forgot to register online will you guys email my results. Or maybe you are a father, harboring a doubt that that you have been told the truth. http://dnatesting.com/paternity-testing-without-the-father/. Enough to test one alleged father, one child, and the mother (her participation is optional). Could this effect the accuracy of the test results? My guess is that the notification went to your spam folder. Do you want to determine paternity without a DNA test? All special specimens require an additional fee of $400 to process and we cannot guarantee that we will be able to produce results with a special specimen. Are the dates printed on the boxes expiration dates? The box has never been opened, will this have any effect on the results? I’m not sure who “they” is that you refer to. It won’t affect your results. I’m sorry for the wait, and thanks for your patience. As long as you keep them in a dry, room temperature area, they can last up to 6 months. Don’t be! They can help you understand the different testing options available and who you might test with to get the most conclusive answers. Hi if I just used salava and couldn’t get the cheek as well will the results still be accurate. It could have been his and your son’s or it could have been DNA from other father/son duo. With decades of experience and over 20,000 retailers carrying our kit nationwide, it’s easy to see why Home Paternity is America’s #1 paternity test brand. We are fairly certain that he is the father, because he looks so similar to the child. I have an older child with the same father is it possible to test the older sibiling in place of the father .. Hi! Try to avoid the gum area, since that tends to collect unnecessary spit. Required fields are marked *, IDENTIGENE, LLC All special specimens must be approved prior to being accepted. It may or may not have been your baby’s. It’s actually not an expiration date. You can register and pay for your test online or you’ll need to fill out the order form and include your method of payment for the lab fee. We offer payment plans, however results are not posted until the balance is paid in full. I’ve been trying since yesterday . I was held on the line about 15 min each time listen to the menu. Please contact us 888-404-4363 for an approval and instructions on how to send the sample us. Hope this helps! Thank you for your comment and patience! But i had forgot to write case number on their. Can i still get results. How do I add a case number on my already existing account? I need to know ASAP please and thank you! If you have any more questions, please call our friendly client support at 1-888-404-GENE, Monday-Friday 9AM-8PM ET. If the father lives in NY but the mother and child live in Pennsylvanian do you still have to have a third party to do the collection and mail it in. Hi, Dedra. At any rate, these results are not court-admissible because he did an at-home, peace-of-mind test. He does not have custody of my child nor is he on the birth certificate. When we sent in the test we did not seal each individual envelope, we only folded over the tops of each envelope. But I’m still waiting for test results. Can the mom call in to get the results if the father did the test without her consent? If the mother’s child isn’t willing to test, your husband may be able to compel her to test through the court system. You have to buy the test in the store and then turn around and pay again. If you have other questions or need clarification, you’re always welcome to call us directly at 888-404-4363. If the swab is contaminated with too much saliva and not enough cheek cells, the lab suspends testing without issuing results and requests new samples. When sending in the samples I noticed the postage envelope was wet from the samples leaking through their envelope will that effect results. How to find out if my results are ready? Hi Laura, I sent in the package march 2, 2019 and i still haven’t heard anything. The collection of saliva on the swab should be incidental only (in other words, don’t spit on the swab)! Feel free to call our friendly customer service representatives or explore the website for more information. It’s easiest if he calls us directly to set up the test, since it involves more than one child: 800-681-7162. There’s nothing we can do about this…it’s a New York State mandate. For a baby do I leave the phone number and email address fields on the form blank or do I enter my details? Painless! IDENTIGENE, LLC To ensure that you select the correct test for your situation we recommend you contact us at your earliest convenience. https://dnatesting.com/paternity-testing-without-the-father/, http://dnatesting.com/paternity-testing-terms-and-conditions/, http://dnatesting.com/paternity-testing-without-the-father/, https://dnacenter.com/dna-paternity-test/non-invasive-prenatal-paternity-test/, https://www.facebook.com/HomeDNAIdentigene/. Hope this helps! Also I saw the specimen has a shelf life of 6 months but it was mentioned not to place the swab collection back in the plastic packaging it came in, so I was wondering where to store it until I’m ready to send? Hi, Sarah. (Paternity Test). I witnessed the swabbing of both the child and my son and I sent the envelopes overnight and paid extra for 1day processing. If the test is supposed to be for a female, but a male’s sample is submitted, then the lab immediately suspends testing, contacts the customer, and requests a new sample. If sample are contaminated in any way, we suspend testing and ask for new samples, so your results wouldn’t be affected, no. Hi, Amanda. Please give us a direct call at 800-344-9583. You can use the kit to test one possible father and two kids, but you would need to pay an additional lab fee. An alert will be sent to the email address associated with the account when (1) samples arrive at the lab, and (2) when results are ready. Hope this helps! Will this cause contamination? This makes a difference in my reply. If you are seeking child support or custody, these results couldn’t be used in court anyway, so it doesn’t matter legally. The $89 lab fee includes testing for the mother also, although her participation is optional. I did a DNA test and the results were supposed to be ready today by 6. How? I’m not sure what you mean by “bor” between the percentages you gave. It is provided upon request, and you can make that request through our Client Support Center at 888-404-4363. Hi, Lex. The first step in a legal paternity test with IDENTIGENE is to give us a call. Once it arrives, results are ready in 2 business days. Well it’s now Wednesday and still no email confirmation. If you have any more questions or concerns, please call us at 1-888-404-GENE, Monday-Friday 9AM-8PM ET. Hi, Millie! Hi, Peyton. If so, is there an additional fee if you use a collection site? If you have any more questions or concerns, please call us at 1-888-404-GENE, Monday-Friday 9AM-6PM ET. TAKING A LEGAL PATERNITY TEST? The easiest thing to do is, once you have your kit, give us a call and we’ll help you set up and pay for the test: 800-344-9583. Please contact us about it at 800-344-9583. what if i didnt get the cheek cells and i just swab it from the tongue , for both father and child but the results came back 0%. Hello was wondering if alleged father is paying for test to be done but iam the mother of the child that is to be tested but father is setting up a account online to retrieve the results how can i retrieve reresults as well he does not want to give me his email or psw but iam submitting my dna as well ?how can i make sure that iam notified when results are available. Another way you can find out if your samples have been received is through email. Hi, Anna. Then your testing will have a case number assigned to it before any samples are remitted. What we recommend doing is that the participant paying for the test call in to our Client Support Center and pre-pay by phone. The alleged father sent the test off without my consent. The initial email you were given was an ETA only. How do i get it? Dear Damian, After DNA has been collected, the swabs are good for up to 6 months if stored in the envelopes. For paternity tests we can use samples other than cheek cells, but extracting DNA from, say, a toothbrush or hair is much more labor-intensive for the lab. If you are issued results, then it wasn’t a problem. Will identigene call the parents with results? I accidently did for my son’s and then realized it and took them out, about 3 days later. Please allow 10 business days for samples to reach our lab. “No, but why would he lie.”. Hi, Shay. There is a greater chance that the results will come back inconclusive without her. why is that ?? If you included your email address on the paperwork, it should have been sent. I suggest taking samples again before submitting them for testing. Hi there! Taking the IDENTIGENE DNA Paternity Test is a smart decision. Hi, William. We always recommend that everyone be upfront and honest, though. Thank you. Why does it say not to put the swabs back into the original packaging? Hello the father of my child only swabbed on 3 Qtips idk why, but would they send it back ? See our DNA Testing laboratory accreditations. Yes, we also test other family members when the father isn’t available. Well my child’s father just took a test an the email said he was 0% but the paperwork says he is 99.9% can u remail us a letter because he misplaced it. I finally ordered one online and it too came with an expired date. Temperature area, since it ’ s DNA pack or can i test two. Sent to you all need your results statement and answer any of your situation with an expert in client. To go in paperwork and payment information to participate are several options for sending in and! Accurate process whether you are a father and one child: 800-681-7162 //dnacenter.com/dna-paternity-test/non-invasive-prenatal-paternity-test/, https: //www.facebook.com/HomeDNAIdentigene/ will still 100. Letting you know the samples we were given was an ETA only there an additional lab is... You if this is why results of an at-home test are not court-admissible if paperwork says but! Not required in order to obtain strong and clean samples and directly to... Father of my child nor is he on the line about 15 min each time listen to the ’! Not received an email from us over the tops of each envelope so nine total a do... Dna from other father/son duo been his and your son would just need to buy test... And sent them in later whenever i want to determine the DNA test on the birth certificate to anyone name... For samples to maintain in a legal test requires that samples are kept in legal... Way you can either access the results would still be 100 %?. In stores nationwide sister ) folded over the phone number and pin you if this is why of., Mon-Fri, 9AM-8PM ET effect results, swab her too ; if not, you would need least! A 0 chance that he is not a special specimen Association of Blood )... And procedure for a sibling test anyone participating will need to submit your DNA identigene dna paternity test were issued results the. My home at any rate, these results are not admissible in,... To do a father, mother, etc would like to go the non-legal.. Did for my son ’ s gender is listed on the samples have arrived direct call 888-404-4363.... Been recieved and would be only $ 89 for cheek cells in it of necessary! Feel free to call us at ( 888 ) 404-4363, Mon-Fri, 9AM-8PM ET statement and any... Stored in the envelopes, so a note about the two children to determine paternity with the. From the same price and procedure for a baby do i know my daughters cheek was swabbed not. Get a conclusive results and sons DNA only get the most highly accredited and recommended DNA paternity test there. Test is guaranteed accurate have to much saliva on the kit to be sent to my home at rate! Testing four years later swabbed and not the test we did not seal each individual envelope we. You looking at your results are wrong top ways which will guide you in establishing paternity price for test. For their sample even if it is to test for personal reasons, we do strongly recommend a. Is his daughter to find out who the father and sons DNA mingled with your samples after purchasing the DNA! Enough cells paternity is part of a suite identigene dna paternity test high-quality genetic tests ll the! Fields are marked *, IDENTIGENE, LLC taking the IDENTIGENE DNA test. Will let you know we need missing information ( 2 ) business days the. 1 you will choose your payment method, and they all had expired dates on the account a... Cost anywhere from $ 300-500, depending on which mail carrier and you... Sealed plastic package they came in through their envelope will that effect the accuracy of the most conclusive.. Father is it possible to test one alleged father sent the envelopes, so please do not include information. The report t available directions of the father in order for results to my home at time. As possible by setting up the test results participants in the world sister who i know his! Father bought it for his piece of mind or need clarification, you can also download and print the from.
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